Last Updated: September 2016
Subject to your consent, Michael Kors may share your personal information with third parties for their direct marketing purposes, as further described in our Who do we share Information with and Your Choices/Your Privacy Rights sections below. If you wish to opt out of such sharing, please contact firstname.lastname@example.org, and include your name, email address and postal address in your request.
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We (or our service providers) collect information from you when you: (1) purchase products from us, whether on a Site, through a catalog or in one of our stores; (2) create an account with us, or otherwise sign up for a service or feature; (3) complete a survey; (4) participate in a sweepstakes, contest or other promotion; (5) communicate with us via third-party social media sites; or (6) contact us, or otherwise communicate with us or provide information to us. The “personal information” we collect from and about you may include, for example, your name, postal address, zip or postal code, email address, telephone number, date of birth, payment information, demographic information, details on items purchased, and other information you choose to provide to us.
In some cases, you may provide information to us about another person, such as when you purchase a gift card for someone and request that we deliver it to that person or when you share Site content through a Site or otherwise, or when you decide to ship products you purchase to someone else. In such cases, you represent that you have the authorization of such person to provide us with such information.
When you are a creating an account for the first time on michaelkors.co.uk with an email address that you have previously provided to us in another circumstance (e.g., in one of our stores, when signing up for our emails, by entering one of our sweepstakes or other promotions), we may recognize that email address and, once you have completed the account set-up process, you may be able to see your contact information already included in your new online account. This is happening because we have recognized your email address and, for your convenience, have added your information to your account. You can always change this information by signing into your account.
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. Please note, however, that you can opt in and out of our (and our service providers’) use of your information for behavioral targeting of our advertisements by following the directions in the Advertising on the Site and other Websites section below.
Cookies. A “cookie” is a small data file that is sent to your web browser and placed on your computer or device when you access a website. The cookies are then able to track your activities on the Sites and across websites. Cookies also allow us (and our service providers) to: track your activities on the Sites; track clicks, purchases and conversion; recognize your computer or device so that you are able to save your preferences and stay logged in to the Site without having to re-enter your Account credentials; deliver customized content, messages and advertising to you; preserve the contents of your shopping cart; optimize and measure the effectiveness of our advertising and emails; provide and enhance Site security and fraud detection; otherwise enhance, monitor and analyze Site usage; conduct research to improve our content, merchandise and services; and personalize your experience on the Sites.
Most web browsers enable you to decline or block cookies (check the “Help” or “Settings” menus of your browser to learn more). While you are free to decline cookies, doing so may prevent you from taking full advantage of all features of our Site(s). Refusing cookies may also negatively impact the display or functionality of certain areas of a Site.
Web Beacons and Tags. We also use web beacons (also known as “clear GIFs” or “pixel tags”), which are typically one-pixel images that are embedded on a page of a Site or in our communications, such as an email message. These technologies help us to verify when a certain page of a Site is viewed, when a message is opened and when links or other content in a message are clicked or viewed. We use the information collected through web beacons, tags and other similar technologies for similar purposes as the information collected through cookies, as described above.
Flash Cookies/Local Shared Objects. We may use Flash cookies and other similar technologies (referred to herein as Local Shared Objects or "LSOs"), which allow a website to store certain information locally on an individual's computer or device and then access and use that information to enhance and facilitate certain Site experiences, processes and functionality. Flash cookies and other LSOs are different from typical browser cookies (as described above), and therefore the cookie management tools provided by your web browser may not enable you to remove Flash cookies or other LSOs. To learn more about managing these technologies, visit http://www.allaboutcookies.org/manage-cookies/.
We may use third party web analytics services, such as Google Analytics and Adobe services, to help us track and analyze the use of our Site and to measure the effectiveness of our advertising, Site content and communications. These service providers’ tools, including, for example, cookies, tags and web beacons, help us to gain this understanding. To opt out of this use by Adobe, please click here, and to opt out of this use by Google Analytics, click here.
We may use the information we collect from and about you for a variety of purposes, including the following:
With your consent to this Policy, we may combine the information we collect online from or about you with the information we collect offline from or about you. We may also combine your (and others’) information that we’ve collected from you (or others) with information we may lawfully obtain from other sources, such as third-party social media platforms (e.g., when you choose to log in to our Site through a third-party social media platform, subject to your actions and settings thereon), information update services or co-promotion partners. All such data is used in accordance with this Policy.
We may disclose information we collect in the following ways, to the extent permitted by law:
Content and information that you submit on or through Facebook, Twitter, Instagram, Tumblr and other third-party platforms may appear on the Sites through feeds or interfaces with those platforms. We are not responsible for the information, content and/or privacy practices of any such third-party platforms.
If you would like to opt out of receiving direct mail from us, please contact us at email@example.com. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, relationship, activities, transactions and communications with us.
If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email or contact us at firstname.lastname@example.org. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, relationship, activities, transactions and communications with us.
If you have consented, but later prefer that we not share your personal information with third-party marketers, please contact us at email@example.com. Please include your name and your email and postal addresses. (Note that we never share your payment information with other marketers.) Please understand that if you do request that we stop sharing your personal information with third parties for their direct marketing purposes, it is also prudent for you to opt out from or contact that third party directly.
You may access any personal information you provide to us, correct or modify any such personal information, or direct us to delete or make no further use of your personal information. You can make access or certain adjustments to your account directly through your online Account, or you can contact us with your request at firstname.lastname@example.org. In your request, please include your name, email and postal address, as well as your specific request and any information we may need in order to provide or otherwise process your request.
To provide you with increased security, access to certain personal information stored in your Account is protected with your username and password. You are responsible for maintaining the confidentiality of your Account credentials, and we strongly recommend that you do not disclose your Account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your Account credentials or any other suspected breach of security.
The Site is not directed to children under the age of thirteen (13). If you are under thirteen, do not provide your personal information on or to the Site. We do not knowingly collect any personal information from children under thirteen on the Site. Users who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the Sites without authorization from a parent or legal guardian.
It has become increasingly common for hackers, cyber-criminals and other unauthorized individuals to send emails and other communications to consumers purporting to represent a legitimate company, such as a bank or an online retailer, and requesting through those communications that the consumer provide personal, often sensitive, information. Sometimes, the domain name of the sender’s email address, or the domain name of the website requesting such information, may appear to be the domain name of a legitimate, trusted company. If you receive a request to provide sensitive information (including your Account password, or any payment information) via email or to a website or individual that does not seem to be affiliated with the Sites or Michael Kors, or that otherwise seems suspicious to you, please do not respond or disclose your information. Michael Kors will never send you an email requesting that you verify any credit card information, financial information or other sensitive personal information. Please immediately report any such communication or request to us at email@example.com.
Additionally, Michael Kors works with customs authorities, law enforcement and legal representatives globally in an effort to prevent the sale of counterfeit Michael Kors products, both online and offline. To avoid the risk of purchasing counterfeit products, it is best to buy directly from only official Michael Kors e-commerce websites, an official Michael Kors retail store, or an authorized department store, specialty retailer or e-tailer that you know to be reputable. To report counterfeits, please email firstname.lastname@example.org.
Michael Kors has certified that it complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, retention, transfer and processing of personal information from European Union member countries and Switzerland. Michael Kors has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Michael Kors maintains procedures for periodically verifying its implementation of and compliance with the Safe Harbor principles. We conduct an annual self-assessment of our practices with respect to Personal Information to verify that the representations we make about our information and privacy practices remain accurate and true. To learn more about the Safe Harbor Program, and to view Michael Kors’ certification, please visit http://www.export.gov/safeharbor/. The BBB EU Safe Harbor Program acts as Michael Kors' third-party dispute resolution provider, as required by the Safe Harbor Program. If you have a complaint concerning our Safe Harbor compliance, please use the BBB EU Safe Harbor Program complaint process described here: http://www.bbb.org/us/Business-Complaints. Pending clarification of the status of the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, Michael Kors is taking steps to put into place further measures to protect personal information which is transferred from the EU. Those measures may involve contracts with importing entities incorporating standard clauses approved by the European Commission.